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Support

Welcome to Your Personalized Customer Support Team


The Fed Reporter team is certainly the most knowledgeable staff ever assembled in regulatory reporting. Founded by the group that introduced the first Call Report software (CallReporter), we have expanded by acquiring the Jack Henry & Associates Regulatory Filing Group in 2017 along with the FIS Regulatory Reporting Group in 2023. Now comprising the largest staff in the industry, averaging over 10 years of experience in every department, Fed Reporter is unmatched in the level of service we provide to our clients.


Software Downloads & Regulatory Changes

Enter your download password to access current software versions and regulatory changes, if applicable.

FFIEC, FRB & NCUA Links

Contact Technical Support

Software Release Dates
Fed Reporter Products
 SmartCall: 03/26/2025
 SmartY9: 04/10/2025
 SmartY9-SP: 01/15/2025
 SmartCECL-CR: 08/19/2024
 SmartSOD: 07/03/2024
 SmartCall-5300 Pro: 03/26/2025
 SmartCall-002: Coming Soon
 Smart2900: 01/22/2025
 DataLink CU: 03/26/2025
 Bankers GPS: 11/05/2024
 CallReporter Premier - 002: 03/25/2025
 TimeSaver Premier: 03/25/2025
 TSP Bankway: 03/25/2025
Phone
1-888-972-3772
Fax
1-818-337-3436
Address
28118 Agoura Road - Suite 202, Agoura Hills, CA 91301
Open hours

Monday–Friday: 6:00 am - 4:00 pm Pacific Time